Last updated: August 2026

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At Rocio's Spanish Club, your privacy is important to us. This Privacy Policy explains how we collect, use and protect your personal information when you visit our website or contact us.
 

Who We Are

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Rocio's Spanish Club is a children's Spanish language club based in Surbiton, United Kingdom.

If you have any questions about this Privacy Policy or your personal information, please contact:

Rocio Mas Cruz

Email: rocio@rociospanishclub.co.uk
 

What Information We Collect

 

When you complete our Waiting List or Contact Form, we may collect:

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• Parent or carer's name

• Email address

• Telephone number

• Child's first name

• Child's age

• Child's current level of Spanish

• Any additional information you choose to provide

 

How We Use Your Information

 

We use your information to:

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• Respond to your enquiry

• Manage our waiting list

• Organise suitable groups for children

• Contact you about Rocio's Spanish Club

• Provide information about enrolment, term dates and venue details

 

We will only use your information for these purposes unless you give us permission to do otherwise.

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Information Collected During Enrolment

 

If your child is offered a place at Rocio's Spanish Club, we will collect additional information required to administer the club safely and effectively. This may include:

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• Parent or carer's full name

• Child's full name

• Home address

• Telephone numbers

• Emergency contact details

• Email address

• Medical information, allergies or dietary requirements (where relevant)

• Any additional information necessary to support your child's wellbeing and participation

 

This information is used solely for the administration, safeguarding and safe running of Rocio's Spanish Club and will be stored securely.

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Lawful Basis for Processing

 

We process your personal information because it is necessary to take steps at your request before entering into an agreement for our services, and because we have a legitimate interest in managing enquiries and operating Rocio's Spanish Club.

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How We Store Your Information

 

Your information is stored securely and is only accessible to Rocio Mas Cruz.

We take reasonable steps to protect your personal information from unauthorised access, disclosure or misuse.

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Sharing Your Information

 

We do not sell, rent or share your personal information with third parties unless required by law or where necessary to provide our services.

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Children's Information

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Our website is intended for parents and carers. We only collect information about children that is provided by their parent or legal guardian for the purpose of managing enquiries and enrolment.

 

Your Rights

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Under UK data protection law, you have the right to:

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• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your information where appropriate

• Object to certain types of processing

• Withdraw consent where consent is relied upon

 

To exercise any of these rights, please contact us using the details above.

 

Cookies

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Our website may use essential cookies to ensure the website functions correctly. If additional cookies are used, they will be managed through the website's cookie settings.

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​Live Classroom Video

 

As part of our commitment to safeguarding and transparency, Rocio's Spanish Club may operate a live video feed within the classroom.

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The live stream is intended to provide reassurance to parents and carers and to promote a safe, transparent learning environment.

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• The system provides live video only; no audio is transmitted.

• Rocio's Spanish Club does not intentionally record or permanently store the live video feed.

• Access to the live stream is restricted to authorised parents or carers of children attending the session.

• Parents and carers will be informed about the live video system during enrolment and asked to acknowledge and consent to their child appearing on the live feed before attending the club.

 

We are committed to operating this system responsibly and in accordance with applicable UK data protection and safeguarding requirements.

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Changes to This Policy

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We may update this Privacy Policy from time to time. Any changes will be published on this page.

 

Contact

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If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

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Rocio Mas Cruz
Email: rocio@rociospanishclub.co.uk